Shipping costs vary depending on order amount and is between $4.87 and $9.87.
All orders over $50 get free shipping.
- Where do you ship?
We ship all over the world, but due to security reasons we can't deliver a shipment to a military conflict area.
If you are unsure if we ship to your country, add an item to cart and select your country of origin. If your country does not show in the list, we cannot ship to your country.
- How do you ship?
We ship orders oversea by mail service and you will be able to track your order when we get the tracking number from our shipment company.
You will get your tracking number emailed to you.
After finishing processing your order, we will send it to the shipping company and it will be completely handled by them.
After arriving to your country it will be handled by your country's postal service.
- Why didn't my shipment come in one package?
Your order is shipped from various international warehouses (USA, Canada, Malaysia and Singapore). Our stock is spread out over multiple fulfilment centers in order for you you to get them as fast as possible.
This means orders containing multiple items may be shipped individually. You may recieve one item before the next, so don't panic if you don't receive all your itemas at once.
They are on their way!
Therefore, the partial shipment could be applied to the customers order.
- How long will my order take to be delivered?
The shipping time will depend on your exact location. However, it usually takes 25-35 business days for your item to arrive in the US and 25-45 business days for international orders.
- How can I track my order?
We will send you the tracking code of your orders to the email that you used when placing your orders. This email will also guide you on how to track your package.
Tracking information will be displayed 2-5 days after you receiving that email.
You should see tracking events within 48-72 hours after you received the tracking number/ID. The reason for this time lag is that in most cases the first tracking event only shows up once the shipment was handed over to us, i.e. once the shipment has left the fulfilment centre at our shop.
- Why can't I track my order on your website?
Please note that the tracking information will be displayed after 2-5 days after being updated. For the first time, it may take a few minutes to get the information from the carrier.
Therefore, sometimes you can not find information about your package, please try again later.
- Why is my shipment status unchanged?
Your shipment may be delayed. Delivery times can be due to for example weather incidents, customs or backlogs. Please note that tracking information can be displayed after your order started being shipped.
- Why do I have an extra fee for my shipping company?
When your order is ready to ship, we will send it to the shipping company and they will handle it from there. Depending on each shipping company's policy or customs procedure, you might be charged extra fee for the final delivery or import tax, probably due to your shipping address is in remote area.
In this case, please kindly pay them the required fee to receive your order.
- How can I pay for an order?
We offer safe shopping and accept payment via Paypal, credit card, debit card or VISA. So you can choose the most suitable one for you. All products are listed in US Dollar, our system will automatically exchange your currency to make it easy for you when placing order.
At the checkout, all orders will show in USD regardless of your countrys currency.
- Which currency are you using on the website?
Our products are listed in US Dollar, but our system will automatically convert it for you, don't worry!
When browsing our site, you can view all products in your local currency, however at checkout you will see all items being charged in USD.
How do I order?
First of all, visit our store at https://www.shopridea.com choose the products you like, then click "add to cart" and "check out".
Then you fill in your information and pay.
That's it, very easy!
- How do I return an item to you?
If you for any reason need to return an item to us please visit